Question 1

What do the dogs do in daycare?

Accepted Answer

First and foremost we provide a loving and safe environment for your pet, with supervised care from our great staff, their day is spent:
 • Playing with other dogs
 • Playing with our staff
 • Playing with toys
 • Engaging in enrichment games with our staff such as snuffle rugs and treat puzzles
 • Lounging around on our sofa's with their friends.
 • Ball Pool Fun
 • Hanging out watching the world go by outside in the sunshine.

Have a look at our Gallery Page (javascript:void(0))to have a look at what our pooches get up to!

Question 2

How much does daycare cost?

Accepted Answer

The costs are as follows :

- Full Day Daycare is £29 :
Earliest Arrival : 7.30am
Latest Collection : 6.30pm
(you are however able to arrive and leave at any time within these hours)
- Inductions/Assessments are £19, with a duration of 3-4 hours..
​
​Note : We no longer offer half day sessions (except for those existing clients who are currently on that existing pricing structure)
​
                           10% Discount for a 5 day Monday to Friday booking
​

Question 3

Can my dog come to daycare?

Accepted Answer

We require all daycare applicants to complete an initial questionnaire and book an induction/assessment before you are able to book any daycare with us, this ensures that all the dogs in our daycare are a good fit for each other and can have fun together.  We also have additional requirements with regard to vaccinations, neuter status, and regularity of attendance, which for your information is covered in the rest of the Frequently Asked Questions.

Question 4

Does my dog need to be Neutered?

Accepted Answer

Male Dogs:
All male dogs over 6 months old need to be castrated before they can attend our daycare.
Female Dogs:
Female dogs can attend daycare without being Spayed, however they cannot attend whilst in season and will need to be kept at home during this time.

Question 5

What vaccinations does my dog need?

Accepted Answer

Your pet needs up to date core vaccinations (a copy of which we will take for our records), whilst the Kennel Cough vaccination is optional.  Kennel Cough is basically an Upper Respitory Tract Infection in your dog, which is highly contagious and can be an issue for very young or elderly dogs, in most canines it is simply an unpleasant illness, however if your pet has recently had the Kennel  Cough vaccine which is administered  via a  'nasal puff' into the nostrils, then they cannot attend daycare for two weeks, as the vaccine is a 'live virus' which can be passed to other dogs.

Question 6

How old does my dog need to be to attend?

Accepted Answer

Your dog can attend daycare from a puppy, once two weeks have passed after their final puppy vaccinations.

Question 7

Does my dog need to be house trained to attend?

Accepted Answer

We would of course expect older dogs to be house trained, but puppies who are not yet housetrained  are welcome to attend, and we will work with you on their house training.  Our indoor area has a painted/sealed concrete floor so is easily cleaned with kennel disinfectant when any 'accidents' occur.

Question 8

How regularly does my dog need to attend?

Accepted Answer

We require that your pet attends at least one daycare session per week, so that they keep their familiarity with their daycare friends, which makes for a happier environment between the dogs that attend. We cannot unfortunately take dogs for daycare who only have an occasional requirement for daycare.

Question 9

Do you use Kennels?

Accepted Answer

No, we do not use kennels, our daycare is a completely free running environment, hence the requirement to check your pets suitability for this environement, and also why we ask that a pet attends at least one session a week, to maintain their friendship base with the other dogs.

Question 10

Do you take my dog for a walk?

Accepted Answer

No, we do not walk your pet during their day with us, they are always safe in our indoor and secure outdoor play area.

Question 11

Can you feed my pet during the day?

Accepted Answer

We are more than happy to give your pet breakfast, lunch or dinner during their stay with us, however we do ask that you provide the food your dog needs for the day along with relevant instructions.

Question 12

Can you administer medication?

Accepted Answer

We are more than happy to adminster any medication your dog needs during their day with us.

Question 13

Is their a contract?

Accepted Answer

No, we do not 'bind' you to any attendance contract,  but we do require that your pet attends at least one daycare session per week.

Question 14

Do you charge for cancellations?

Accepted Answer

If you have booked for a specific day and need to cancel, we do ask that you give us 48 hrs notice of the cancellation, so that firstly we are able to give the space to someone else should they need it, and secondly so that we can ensure the correct staffing levels for the day, otherwise we will need to charge for the missed session.

Question 15

Do I need to book specific days?

Accepted Answer

You are able to both book specific days ahead of time which ensures you are guaranteed a place on that day, or alternatively you can book even right up to the day you would like your pet to attend, but of course this is subject to an available space on the day.

We have become increasingly busy, so we now unfortunately have days that are not available to new attendees, but please do speak to us to check on availability, as this does change as peoples requirements for daycare changes.

Question 16

How and when do I pay?

Accepted Answer

Payment is required after each session on collection of your pet by Card or Cash.  If you are 'block booking' 5 consecutive days (Monday to Friday) for which there is a 10% discount, you are able to make a payment by bank transfer at the end of the week, or of course cash or card.

Question 17

What hours are you open?

Accepted Answer

7.30am until 6.30pm

Question 18

What days are you open?

Accepted Answer

Monday to Friday (Closed at Weekends and Bank Holidays)

Question 19

Are you open at weekends?

Accepted Answer

No, we are not open at weekends or bank holidays.

Question 20

Are you open on Bank Holidays?

Accepted Answer

No, we are not open on Bank Holidays

Question 21

Are you open between Christmas and New Year?

Accepted Answer

No, we are not open over the Christmas period, we close the day before Christmas Eve and open again in the New Year.

Question 22

Are you open during school holidays?

Accepted Answer

We are open all year with the exception of Weekends, Bank Holidays and Over Christmas/New Year when we close for the festive season.

Question 23

Do you use Kennels?

Accepted Answer

No, we do not use kennels, our daycare is a completely free running environment, hence the requirement to check your pets suitability for this environement, and also why we ask that a pet attends at least one session a week, to maintain their friendship base with the other dogs.

Question 24

Do you have an outdoor space?

Accepted Answer

Yes, the dogs have free access to come in and out

Question 25

How do the dogs ask to 'go out'?

Accepted Answer

We have an indoor and outdoor play space, the door to which is permenantly open for the dogs to come in and go out as they please.

Question 26

Is there an area for my dog to sleep?

Accepted Answer

We have a 'chill area' with sofa's, dog beds, mats and a TV (a t.v. creates a homely feel!), where dogs are able to take a nap during their day.

Question 27

Do you have a designated puppy area?

Accepted Answer

We don't have a 'designated puppy area', as being a small daycare we don't have a large volume of puppies at any one point, but we do ensure all puppies are closely supervised, to both ensure their safety and to help them settle in. We do however have an area that we can fence off and create a 'puppy area' when needed, for times when we feel they need a bit of space of their own, however we find they don't really want to be separated and want to join in with the other dogs!

Question 28

Do you offer pick up and drop off?

Accepted Answer

No, pick up and drop off is not something we currently offer.

Question 29

Where are you located?

Accepted Answer

We are based in an industrial unit in Marshside, Southport. PR9 9YF.
Full Address :
Doggie Dayz Ltd(javascript:void(0))
Unit 1 Slaidburn Business Centre(javascript:void(0))
Slaidburn Crescent(javascript:void(0))
Southport.(javascript:void(0))
PR9 9YF(javascript:void(0))
Tel : 01704 264714 (tel:01704 264714)  Mob :  07852 370404(tel:07852 370404)

Question 30

What is your daycare licence no?

Accepted Answer

We are fully assessed and licensed by Sefton Council to provide daycare for up to 15 dogs.  Our licence number is : MA037878